Chain of Communication
At no time are you to contact Hockey Calgary, SMHA and Hockey Calgary have provided you with multiple levels of support for asking questions and seeking resources.
Chain of command:
- Your SMHA Age Group Coordinator (AGC Lead)
- SMHA Operations
- Your League Chair
Useful Tools
Scheduling & Game Logistics
Dates & Season Planning
Policies & Governance
Player Safety
- Player Medical Form, please direct the parent/guardian to the members section, this is not a managers role
- Emergency Action Plan (EAP)
Rosters & Team Materials
U9 Resources
Necessary Team Volunteer Roles
- Team Treasurer Role
- Jersey Parent Role
- Tournament volunteer role – Away
- Tournament volunteer role – Home
- Social events volunteer
- Off-ice Official’ Box – assigner (see Off-ice Officials Box)
Off-Ice Officials Box
League Governance & SMHA Operations
League Chair
- Hockey Calgary volunteer role.
- It is the duty of the League Chair to supervise and direct the conduct of the teams, managers, coaches, players and spectators coming under his/her jurisdiction. He/she has the authority to rule on any team, team official, or spectator who contravenes or breaks any of the rules and regulations established by Hockey Calgary
- The League Chair assists all teams in a specific Age Group and Tier
- ie. All teams in U11 Tier 4
- Team Managers/Head Coaches have direct contact with their appointed League Chair
- The League Chair is your final word on games rules, such as suspension needing to be served etc
- The League chair disseminates Hockey Calgary information as it pertains to your Age Group and Tier
Governor
- Hockey Calgary volunteer role.
- It is the duty of the Governor to supervise and direct the League Chairs under his/her jurisdiction. He/she has the authority to rule on any team, team official, or spectator who contravenes or breaks any of the rules and regulations established by Hockey Calgary
- Governors oversee an entire Age Group of League Chairs
- ie. All of U11
- Governors report directly to Hockey Calgary on behalf of the Age Group
- Governors can have direct contact with individual teams but you are asked to communicate with your appointed League Chair first
Age Group Coordinators (AGCs)
- SMHA has an AGC communications role in all 6 Age Groups (U7, U9, U11, U13, U15, U18)
- This role is designed to support our Managers in each of the specific Age groups and to bring consistency to our manager group in regards to SMHA policies and Hockey Calgary regulations.
- This role is for SMHA Managers to utilize first and foremost when questions on “how-to” or “what should I do” arise
- In the absence of an answer, the AGC Comm. will inquire with SMHA Operations.
SMHA Operations
- Operations’ role is to oversee the AGC Comm. to ensure consistency is maintained in our manager groups
- Operations will host Age Group-specific manager training meetings to ensure consistency is met within SMHA
- Operations will act as the go-between with SMHA and Hockey Calgary when seeking answers for the SMHA membership
- Operations will set up the individual Teams in Teamsnap (TS) software such as
- Rostering players for Team placement announcements
- Rostering non-players (Manager, Head Coach and Assistant Coach)
- Set the Manager to have full control of the TS team portal and keep it maintained (entering games, practices and events)
- Players/Parents have full responsibility for maintaining their private player accounts and SMHA Operations will not edit or touch these account
- Operations will provide access and training to the ice scheduling software One-Click-Ice (OCI)
- from time to time Operations may download the practice and or game in Teamsnap for the managers
- Managers are free to contact SMHA Operations but it is preferred they contact their AGC Comm. first in order to maintain information consistency.